OUR TERMS & LEGAL BITS
ARROW PLANT AND TOOL HIRE
PLEASE REVIEW AND TAKE NOTE OF OUR TERMS
For our current pricing please refer to our price list online, please see the summary of conditions on the last page/rear of our hire price list for information on our hire periods.
Assistance/breakdown cover is only offered Monday to Friday 7.30 to 5.00 except public holidays and during Christmas shutdown.
TERMINATION OF HIRE
It is the hirer’s responsibility to return equipment when finished with or to advise when equipment is available if we are required to collect. Our drivers are not permitted to take off-hire instructions.
Prices quoted on this web site exclude VAT and are subject to alteration without prior notice. Prices quoted are ex-depot. We operate a delivery / collection service ,if required, for which a very competitive charge is made according to the mileage and handling involved.
HIRE AND SALE TERMS & CONDITIONS
Are those of The Hire Association Europe. They appear on the reverse of our Hire Contracts and copies are available on request.
The safekeeping of our hire equipment is the Hirers responsibility from on hire until return to our depot or collection by us.We are able to offer insurance at an extra cost to the hirer, please call and speak to a staff member about HireGuard insurance.
HireGuard is insurance is supplied via the Hire Association Europe. Arrow Plant & Tool Hire is an Appointed Representative of Jelf Insurance Brokers Ltd (Reg No. 0837227) who is authorised and regulated by the Financial Conduct Authority (FCA). HAE Insurance Services and EHA Insurance Services are trading names of Jelft Insurance Brokers.
Please see our Hire & Sale Conditions and our note regarding Health & Safety.
Account facilities are available to regular hirers. Please ask for a credit account application form.
Customers will be asked for a deposit, the level of which is at our discretion. This will be by card pre-authorisation and on return of the equipment the balance will be charged/refunded whichever is the case. Non-account customers may also be asked to provide identification.
HEALTH & SAFETY
Our equipment is checked between every hire. The checks vary according to the type of equipment but are comprehensive and full written details are kept of every check. To help you fulfil your duty of care for yourself and your employees and yours and their personal safety we check that what we provide you with in the way of equipment conforms to all current requirements. However you should check each task for product suitability, user competence and necessary protective wear. Advice available if required.